FAQ | Auburn Camper Rentals
๐Ÿ“ Serving Alabama & Georgia · Call to Check Your Area (334) 246-1204  ยท  auburncamperrentals@gmail.com

Frequently Asked Questions

Everything you need to know before booking. If your question isn't here, just call us at (334) 246-1204.

Booking & Payment

Go to our Our Campers page, enter your dates in the booking calendar, pick a camper, and reserve it online. You can also call us at (334) 246-1204 and we will book it with you over the phone.

Marketplaces like Outdoorsy, RVshare, and RVezy add their own service fees and markups on top of our rates. Booking on auburncamperrentals.com cuts out the middleman, so you pay our price with no platform markup, and you deal with us directly from the first message.

Base nightly rates currently run from about $99 a night for our smallest camper to $179 a night for our largest fifth-wheels. Most family bunkhouse campers fall between $119 and $139 a night.

Rates go up on high-demand dates such as Auburn home games, Talladega race weekends, and major holidays. Your total also includes a mandatory Prep Fee, delivery (if you choose it), taxes, and a protection plan. Every line item is shown at checkout before you pay.

To reserve, you pay 25% of the booking total or $250, whichever is greater. Your dates are not held until this is paid. The remaining balance is charged automatically 14 days before your trip starts.

Yes. Every rental has a $500 refundable security deposit, drafted or held 2 days before your rental begins. It is released within 7 days of return, minus any charges for damage, extra cleaning, or fees listed in our Terms. The deposit is security, not a cap on what a renter can owe for damage.

The Prep Fee is a mandatory fee on every reservation. It covers sanitizing and restocking the camper between guests and dumping the holding tanks when you return it. That means you never have to dump the tanks yourself.

Most campers have a 2-night minimum. Peak weekends (Auburn home games, Talladega, holidays) and some units may require more. The booking calendar shows the minimum for your camper and dates.

  • More than 7 days before your trip: 75% of the booking total refunded, plus 100% of the protection plan.
  • Less than 7 days before your trip: 50% of the booking total refunded, plus 100% of the protection plan.
  • The booking platform service fee is non-refundable in all cases.

If a named storm is projected to hit your destination or route within 48 hours of departure, you can reschedule without penalty. If a State of Emergency is declared for your destination, a full refund (less platform fees) may be authorized.

Yes. Every rental requires a protection plan covering comprehensive, collision, and liability, which you can purchase through our booking platform at checkout. You are responsible for the deductible if there is a claim. Broken glass and interior damage are generally not covered unless you add extra coverage.

The primary renter must be at least 25 years old with a valid, unexpired driver's license and must pass the booking platform's identity and insurance verification.

All major credit and debit cards, processed through our secure booking platform.

We offer discounts for veterans and active military, healthcare workers and first responders, and returning renters. Call us at (334) 246-1204 before you book and we will apply it.

Delivery & Setup

Yes, and most of our renters choose it. Our driver hauls the camper to your site, levels it, hooks up water and electric, walks you through how everything works, and comes back to pick it up when your trip is over. You do not need a truck, a hitch, or any towing experience.

Delivery is $5.25 per mile with a $199 minimum, based on distance from our base in Smiths Station, AL. Our two largest fifth-wheels (The Montana and The Sanibel) are $5.75 per mile with a $249 minimum. The exact delivery charge is calculated automatically at checkout once you enter your address.

We deliver up to about 160 miles from Smiths Station. That covers East Alabama and West Georgia, including Auburn, Opelika, Columbus, Phenix City, LaGrange, Lake Martin, Alexander City, Eufaula, Wind Creek State Park, Talladega Superspeedway, and Atlanta Motor Speedway. See our Delivery page or call us to check your address.

Yes. Campgrounds and state parks are our most common delivery spots. Reserve your campsite, then give us the campground name and site number when you book. We make sure the camper fits your site and coordinate with the campground if needed.

Absolutely. Backyard deliveries work great for family reunions, extra guest space, kids' sleepovers, hunting camp, or a staycation. We just need enough room to maneuver the camper. Send us your address if you are not sure.

We set a delivery window with you after booking. Most deliveries happen in the morning or early afternoon of your check-in day, and we call or text when we are on the way.

No. We can deliver and fully set up the camper without you there, and it will be ready when you arrive. If you can be there, our driver will walk you through the AC, water heater, slide-outs, awning, and everything else.

Keys are kept in a lockbox on the trailer tongue, and we give you the code once you are set.

For most units, yes. Our two fifth-wheels are delivery only. To tow, you will need:

  • A Class III or IV hitch receiver rated for the trailer's weight
  • A working 7-way round connector (4-way flat plugs are not allowed)
  • A working electronic brake controller for any trailer over 3,000 lbs (required by Alabama law)
  • A passed insurance and driver verification through the booking platform

We will not release a camper to a tow vehicle that is missing these or looks unsafe for the load, and cancellations for an inadequate tow vehicle are not refunded. Campers leave our yard with empty fresh water tanks to cut towing weight. We will fill it free if you ask before you leave.

No. Tank dumping is covered by the Prep Fee, and there is no penalty for returning with full tanks.

  • Take out the trash, wipe down surfaces, and sweep
  • Retract the awning
  • If no one is there for pickup, put the keys back in the tongue lockbox and scramble the code

Late returns or pickups have a 59-minute grace period. After that it is $50 per hour for the first 2 hours, and more than 3 hours late is charged a full day's rate.

The Campers

We have 15 travel trailers and fifth-wheels that sleep anywhere from 3 to 10 people, from a 22-foot camper for a small family up to a 44-foot, two-bedroom fifth-wheel. See the full lineup with lengths, sleeping capacity, and layouts on our Our Campers page.

Every camper comes ready to move into:

  • Clean linens for every bed, plus bath towels
  • Kitchenware, dishes, utensils, and a coffee pot
  • 4 rolls of RV-safe toilet paper and 2 rolls of paper towels
  • Full propane tanks
  • A full bathroom with shower and kitchen appliances

Bring your groceries, clothes, and gear. Optional add-ons include generator rental, a tailgate TV, a fire pit, and firewood. Internet is available on select units.

Dogs are welcome. You can bring up to 2 dogs if you add them when you book. There is a $50 pet fee for the extra cleaning. Sorry, no cats (because of allergies) and no exotic animals. Pets that are not disclosed are charged $150 plus cleaning.

We are dog people ourselves. Our Frug (Pug and French Bulldog mix) Cooper goes everywhere with us.

No. All campers are 100% smoke-free, including cigarettes, vaping, and marijuana. Evidence of smoking inside results in a $250 fee plus the cost of ozone treatment and deep cleaning.

Yes. From about December 15 to March 15, campers are rented in "Dry Mode": the plumbing is winterized, so there is no running water in the sink, shower, or toilet. You will use the campground's bathhouse for showers and restrooms.

Call us right away at (334) 246-1204. Normal mechanical issues are on us. Under our "Make It Right" policy we will fix it, swap you into a comparable camper if one is available, or refund your unused nights if it cannot be fixed. For small fixes (a fuse, a hose) you can spend up to $200 without calling first. Keep the receipt and we will reimburse you.

  • No climbing on the roof. Roof access carries a $500 fee plus any repairs.
  • Retract the awning any time you leave the site or the wind picks up. Awning damage is the renter's responsibility and usually runs $1,500 or more.
  • Only human waste, water, and RV toilet paper go in the toilet. "Flushable" wipes are not RV-safe. Clogs are $150 plus repairs.
  • Lost keys are $100. Items left behind are held for 30 days and shipped back for actual shipping plus $25.

These answers summarize our Terms of Service, which you will review and sign when you book.

Events & Special Occasions

Yes. Auburn home game weekends are some of our busiest dates. They have longer minimums and higher rates, and they sell out early, sometimes months ahead. We deliver to tailgate spots within our service area. See our Game Day page for details.

Yes. Talladega is one of our biggest weekends of the year. We deliver and set up campers in the Talladega Superspeedway area so you are ready before the green flag. Book well in advance. See our Talladega page.

Yes. With 15 campers we can handle family reunions, hunting camps, company events, and group tailgates. Call us to plan multi-camper bookings, delivery timing, and the right mix of campers.

Only with our written approval before you book. Give us a call and tell us about the event.

Last updated October 2026. These answers summarize the Auburn Camper Rentals Terms of Service (v3.5). If anything here differs from the agreement you sign at booking, the signed agreement controls.

Still Have Questions?

We're Here to Help

Don't see your question answered above? Give us a call, send an email, or fill out our contact form. We respond fast.

๐Ÿ“ž Call Us Send a Message